Delivery inside the home can be arranged via a private carrier for mainland France only (delivery time may be longer). In-person pickup is possible at our warehouse located in Isère (38). IMPORTANT: SHIPPING RATES FOR LARGE ITEMS ARE CONTINENTAL RATES (EXCLUDING ISLANDS). FOR CORSICA AND EUROPEAN ISLANDS, PLEASE CONTACT US. You have a period of 14 days upon receipt of the item(s) to return the package(s) in good condition, in their original packaging (return shipping costs are your responsibility).
We will refund you as soon as we receive the item. If, despite all the care we take in packaging our items, your item arrives damaged, you have the option to be refunded. To do this, we recommend that you CHECK THE CONDITION OF THE PACKAGING AND EVEN OPEN THE PACKAGE IN FRONT OF THE DELIVERY PERSON at the time of delivery so that you can refuse it in case of damage by noting on the delivery slip "refused, item broken, package damaged," and then contact us. Large items are insured, and we accept their return (return shipping costs are your responsibility). For any questions, we are here to listen and will be happy to respond at +33(0)7.83.49.17.18. We invite you to visit our shop, which is constantly updated with new items. Thank you and see you soon.